Terms of Service

Read our terms below to learn more about your rights and responsibilities as a MemberRx user.

Updated June 3, 2022


By accessing and browsing this website you accept and agree to be bound by and comply with, without limitation or qualification, the terms of use set out below. Please read these terms of use before using this website. If you do not accept and agree to be bound by the terms of use, please do not continue using this site. These terms of use may be changed from time to time without notice. Please ensure that you review these terms of use regularly.
In these terms of use, any reference to « we, » « us, » or « our » refers to OTIP (Ontario Teachers Insurance Plan).

Product and Website Availability

The services described in this website are available only to those who are Ontario residents, who have reached the age of majority in Ontario, and/or who possess the legal authority to create a binding legal obligation.

Information Accuracy

All information on this website, including quotations and information relating to premiums, is subject to change without notice. We strive to provide accurate and up-to-date material on this website. However, we make no warranties or representations and there are no conditions as to the accuracy or timeliness of the material provided on this website. We assume no liability or responsibility for any errors or omissions on this website.

Obtaining an Insurance Quote

All information on this website, including quotations and information relating to premiums, is subject to change without notice. We strive to provide accurate and up-to-date material on this website. However, we make no warranties or representations and there are no conditions as to the accuracy or timeliness of the material provided on this website. We assume no liability or responsibility for any errors or omissions on this website.

Ownership of Intellectual Property

Content of this website is the copyright of Ontario Teachers Insurance Plan (OTIP) and is protected under the Federal and Provincial laws and regulations of Canada. All rights reserved. The information on this website may not be reproduced, or distributed in whole or in part without the prior written consent of OTIP which may be arbitrarily withheld.

Any infringement of these rights will result in appropriate legal action. General informative content articles may be used for the purposes of social media and links may be created to this site as part of newsgroups, blogs and bulletin boards provided the source of the material is credited and clearly indicated to OTIP.

Group Benefits Card Disclaimer

Use of this card authorizes the following to collect, use and exchange information for purposes of plan administration, adjudication/investigation of claims, and patient safety: OTIP, its insurer and their reinsurers and service providers, the Plan Member, and persons/entities with personal information about the Plan Member, spouse and dependants, including pharmacies and healthcare providers. All Plan conditions apply. This card is not transferable. Review OTIP’s Privacy Policy.

Website Security

The Internet is not entirely secure and the confidentiality of certain information cannot be guaranteed. This website has security measures in place to protect the loss, misuse and alteration of the information under our control. Any unencrypted email communication over the Internet is subject to possible interception, loss and alteration. We do not encourage anyone to send information, including personal information, to us using unencrypted email. You acknowledge and agree that we, our agents, administrators, employees and affiliates shall not be responsible for any damages you or anyone else may suffer as a result of the transmission of confidential or sensitive information over the Internet, and that all such communication will be at your own risk. For more information, please read our Privacy Policy carefully.
We monitor customer traffic patterns in order to improve site design for our clients. We may provide aggregate statistics about our traffic patterns and related site information to reputable third-party vendors, but these statistics will never include any personally identifiable information.

Our Use of Cookies

We use cookies to facilitate your user session with us. Cookies store session information to ensure that the data is passed on in proper sequence from step to step. The cookie itself is stored on your own computer and does not contain any personal information.

We use technologies, such as cookies, to customise content, marketing and advertising, to provide social media features, and to analyse traffic to the site. We also share non-personally identifiable information about your use of our site with our trusted social media, advertising and analytics partners. OTIP also uses third-party analytics code to help us better evaluate the effectiveness of our advertising and to determine the behaviour of visitors on our website in an effort to provide you with an enhanced customer experience.

Disclaimer

Neither OTIP nor any of their third-party administrators and agents, employees, directors, officers, trustees and affiliated companies and participating insurance suppliers, nor any other party involved in creating, producing or delivering this website, shall be liable for any loss, harm or damage, including, without limitation, any direct, indirect, special, third-party or consequential damages, howsoever caused, to any person as a consequence of, or arising out of, your access to, or use of, this website or any material from this website, even if we have been advised of the possibility of these damages. You agree that the use of this website, and any sites linking to or from this website, is entirely at your own risk.

Interpretation and Jurisdiction

If any term or condition is found, in whole or in part, to be unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the rest of the provisions and shall not affect the validity and enforceability of any of the remaining terms and conditions.

You agree that the laws of the Province of Ontario, Canada, govern any use of this website and any issues which may arise with regard to this website, without regard to rules relating to conflict of laws, including with regard to any dispute arising out of your use of this website or material from this website. The courts of the Province of Ontario shall have exclusive jurisdiction over all such claims.

Your Questions

If you have any questions or concerns regarding these terms of use, please contact us at:
OTIP Privacy OfficerPO Box 218Waterloo, ON N2J 3Z9 1-800-267-6847 comments@otip.com

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